Return Policy

Last updated: 05th November, 2024

1. Introduction

We strive to ensure customer satisfaction with every order. This Return Policy outlines the terms under which returns, refunds, and replacements are handled.

2. Shipping Address Responsibility

Please ensure that the shipping address provided is complete and accurate. We are not responsible for delays or undeliverable orders due to invalid or insufficient shipping addresses.

3. Damaged Items

If your item arrives damaged, we will gladly send a replacement. To qualify, please provide an unboxing video showing the damaged item upon opening the package.

4. Refunds

For reasonable concerns that do not require a return, we offer a 50% refund of the payment. Refunds are granted on a case-by-case basis, and a valid unboxing video is required as proof.

5. Unboxing Video Requirement

An unboxing video is mandatory for any return or refund request. This video helps us verify the condition of the item at the time of receipt and ensures that returns and refunds are processed smoothly.

6. Changes to this Return Policy

We reserve the right to update this Return Policy at any time. Changes will be posted on this page, and we encourage you to review it regularly.

For further inquiries, please contact us at [email protected].